Job Description: Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, sales and marketing support and information technology. Job Responsibilities: Ensures that orders and deliveries with issues are communicated to the appropriate parties. Responsible for processing refines and lubricants orders accurately and on a timely manner. Works with the different business units, including but not limited to, Retail, C&I, Lubricants, Pricing, Credits and Integrated Supply Chain in resolving customer inquiries and concerns. Monitors and analyzes daily open orders and coordinates with Business Consultants as appropriate; reviews customer order pattern and reports significant changes to ordering frequencies & volumes, and recommends appropriate action. Accepts immediate ownership of inquiries and assumes advocacy role in resolving order to cash inquiries and concerns. Handles customer inquiries regarding delivery schedule, credit violations, available balances and rebates; requests for statement of account and invoices. Critical primary point of contact for Retail, C&I and Lubricants accounts and customers of Chevron Australia Downstream. Accountable for timely resolution of issues within service level agreements and compliance parameters. Job Requirements: Open to be assigned to any shift and to work on weekends as needed by the business Must be a good team player Bachelor's Degree in any business-related course With analytical and problem-solving skills Good in oral and written communication With good attendance record Can multi-task and can work independently Job Details: Company: Chevron Corporation Vacancy Type: Full Time Job Functions: Customer Service Information Technology Job Location: Makati City, PH Application Deadline: N/A Apply Here yours-vacancy.net
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