Job Description: Cigna is a global health service company dedicated to helping the people we serve improve their health, well-being, and peace of mind. But we don’t just care about your well –being, we care about your career health too. That’s why when you work with us, you can count on a different kind of career – you’ll make a difference, learn a ton, and share in changing the way people think about healthcare. Job Responsibilities: Understand the technical design, current and proposed usage of infrastructure and IT services, as well as the maximum capacity and target performance of each component. Work with EOCC Incident and Problem Management, application owners, and support towers to lead or assist in resolving any performance or capacity related incidents or severe system/application problems. Solicit and provide technical direction into constant improvement in the performance monitoring and analysis process to improve availability and reduce future mean time between failures. Utilize best practices of tooling, metrics, correlation, anomaly detection, methodologies, and education. Utilize expertise in these areas from industry, training, academia, and in-house conceptual testing. Working experience in leading calls for the Red Hat OpenShift container platform. Provide performance related feedback to Capacity Planners, application and product owners, and platform operations teams. Functions as a lead investigator for systems and application outages, issues, and testing. Functions as an EOCC Forensics and Performance Team member and subject matter expert utilizing academic and/or practical systems and/or application level performance skills for analysis, troubleshooting and monitoring of key IT components. Job Requirements: Network analysis skills including packet capture concepts preferred. In depth knowledge of Windows Server operating system preferred. Knowledge of one or more database and middleware technologies (JBoss, WAS, DB2/UDB, Oracle, SQL Server. MongoDB, HADOOP) preferred. Understanding of Java Virtual Machine internals and performance concepts (heap and thread analysis and tools) preferred. Vendor training and/or certifications preferred. Strong written and verbal communication skills with the ability to interact with all levels of the organization Strong problem determination skills. Familiarity with AWS, Azure and other public and private cloud services preferred. Familiarity with one or more programming, scripting or configuration management languages (Puppet, Ansible, Python, PowerShell, .NET languages, etc) preferred. Qualification & Experience: Knowledge of the project and application development lifecycles as they pertain to resource capacity requirements Familiarity with one or more systems/application/network management and performance tools (Splunk, CA Suite, New Relic, Dynatrace, TeamQuest, Prometheus, Opnet/Riverbed, and WireShark) High School diploma; Bachelor's degree preferred. In depth knowledge of container technology, OpenStack, OpenShift, Kubernetes, Pivotal Cloud Foundry In depth knowledge of Linux operating system and VMware hypervisor Deep understanding of system capacity and availability concepts Job Details: Company: Cigna Vacancy Type: Full Time Job Functions: Information Technology Job Location: Bloomfield, CT, US Application Deadline: N/A Apply Here yours-vacancy.net
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