Job Description: As a Barclays HR Administrator – Americas you will be providing exceptional level of customer service for business clients, employees, managers, candidates and HR colleagues, covering the Americas. You will be involved in case investigation and this is your chance to showcase your analytical skills to ensure time critical activity is completed on a regular basis. Job Responsibilities: Resolving customer queries, via phone and e-mail by analysing root cause and owning through to resolution Delivering operational Service Level Agreements (SLAs) whilst demonstrating the right level of quality and control Ensuring that controls are completed on time and documented and evidenced appropriately Supporting HR Operations teams, ensuring effective administration of HR processes and systems Identifying continuous improvement and trends with the ability to make recommendations where service improvement/change is necessary Job Requirements: Good analytical skills – ability to do calculations and use formula Computer literacy Case management, problem solving skills and accuracy/attention to details Qualification & Experience: Excellent customer service skills – experience in dealing with queries and complaints Job Details: Company: Barclays Vacancy Type: Full Time Job Location: Bradford, England, UK Application Deadline: N/A Apply Here yours-vacancy.net
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